- What should the customer know about your pricing (e.g., discounts, fees)?
we use Xactimate, a program that's pricing is dictated by the insurance companies. So prove that we give you is never just made up. It's follows a guide that the insurance companies have set to insure that all work is done a a fair price to the customer.
- What is your typical process for working with a new customer?
We give a free estimate to all customers. We are available 24/7 365. Elite is here to assist with all water damage situations and we have the solution to get your home back to note loss conditions
- What education and/or training do you have that relates to your work?
all are techs are IICRC certified and have been trained to take care of any and all water damage problems