FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We want whats best for our customers home and budget! We believe in upfront and transparent pricing. We provide ballpark roof replacement pricing options on our website's pricing page, OnitRoofing.com/Pricing. We offer referral discounts show our appreciate to customers that share us with friends or family. No hidden fees in our estimates. The estimate you receive before your project is started is the price you pay when your project is completed. If there are any additional issues discovered during your project we will discuss them with you before moving forward.
- What is your typical process for working with a new customer?
We believe it's important to build a trusting relationship with all of our customers. We do this by showing up on time, performing detailed roof inspections, and guiding them through the entire process. No cutting corners. Our customers should expect and receive the best service and finished product.
- What education and/or training do you have that relates to your work?
Trained and Certified as a CertainTeed SELECT ShingleMaster which is a credential for companies that specialize in residential roofing. These credentials speak for the company as being qualified to carry out an efficient roofing installation. How well the installation is performed plays an equally important role in the durability and efficiency of an applied roofing system.