FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I do offer discounted pricing for Active duty, Military Veterans, Police Officers, and Firefighters.
- What is your typical process for working with a new customer?
I will come out to conduct an inspection to assess any and all damages, I’ll take some photos and videos to show you what I see prior to any work. I’ll provide you with a quote immediately for repair jobs, if it’s for a full roof replacement I will typically have you an estimate same day unless it’s an insurance claim. In that case, I will represent you to help you through the insurance process of getting your roof approved if there is sufficient damage. Prior to any work I will go over cost of work being done, shingle colors & options, any warranties,and method of payment.
- What education and/or training do you have that relates to your work?
2yrs as a roof contractor, 5yrs as an insurance inspector, I also still have an active Texas Insurance Adjusters License although I am not conducting business in that role anymore. My crews have 10+ years experience in roofing.