FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don't necessarily have a pricing system but for smaller jobs like mounting a flat screen television I try to stay constant at around $75 if there are other obstacles like having to run an extra outlet where the actual TV set is to mounted and my customer wants wires to be concealed, Per state code tv cords can't be concealed in the wall that's a fire hazard but the other wires can be concealed per a wall fish... In the event that my customer wants the tv power cord to be hidden I would have to run an additional wire and I would charge an extra $25 For my camera services I have equipment that I can offer in a package, most IP cameras come with either a 4or 8 port NVR so you can choose from 1-4 cameras or 1-8 whatever best suits your needs.... I would actually come to your home speak with you, do a walk through with you as well as give you my suggestions as to where your cameras should go from a professional standpoint. My camera packages vary from $450-1700 including install and extra parts needed.
- What is your typical process for working with a new customer?
I'm still new to Thumbtack but like any other install I have done, I like to make contact by phone. It's important to me to build a good rapport even before we actually meet. I like to ask open questions so that I can get a better idea of your expectations as my customer, also giving you a chance to feel comfortable with me in your home.
- What education and/or training do you have that relates to your work?
I have over 15 years of installation experience under my belt, working with companies like Comcast, AT&T, ADT etc., with each company I have acquired a variety of skills and core values along with my own personal life skills. I'm very cordial and professional and like to see my customers happy before I leave.