I gave his number to a friend whose toilet had broken at about ten am on a Saturday morning and then left town briefly. When I got home about four hours later, the new toilet had been installed, the old one was gone, and I was amazed at what a great job he had done. The bathroom was actually cleaner than before he'd come. I know he can't come that fast every time, but I'll use him again because of the quality of his work. He was clean and respectful to my friend, an 87 year old vet, who was so happy to get this level of professionalism on such short notice. And the price was extremely reasonable.