FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For local jobs (Houston area), fees are applied based on distance to the location. Pricing may vary depending on work complexity or if addistional purchases like parts, mounts, software etc..
- What is your typical process for working with a new customer?
For local customers, payment has to be made 1st via the app before appointments are set. For remote customers, payment has to be made before phone call or remote access to device
- What education and/or training do you have that relates to your work?
A+ Certification Cybersecurity MSP Computer science Wall and appliance mounting Home office setup Network setup Hardware/software troubleshooting