If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Family Owned & Operated
20 Years At Plumbers Local Union 68
Medical Gas Certified
We offer friendly and courteous services for the Houston, and surrounding areas. We use quality products, and we are always ready to answer questions or address your concerns. We have built our reputation on our commitment to providing quality services. This has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality work with excellent prices.
Overview
Current Top Pro
Hired 412 times
Serves Houston, TX
Background checked
License verified
6 employees
6 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
Credentials
License verified
Plumber – Master
License state: TX
Background checked
Passed by Douglas Shaw on Jan 16, 2021.
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
253 reviews
5
92%
4
3%
3
2%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Susan S.
May 18, 2026
•
Hired on Thumbtack
Shaw Plumbing came to the rescue when my waterheater went out. They quickly obtained a new unit & got the job done the next day at a fair price. I’ll use them again for any plumbing needs that arise.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Jess C.
Apr 22, 2026
•
Hired on Thumbtack
Shaw plumbing did an amazing job making the install of my new waterheater go smoothly. They also removed the existing waterheater as well. No mess. Will recommend!
Details: Yes, the location has an existing heater • Gas tank (standard) • I already purchased the water heater • House
Water Heater Installation or Replacement
Nhan P.
May 9, 2026
•
Hired on Thumbtack
They did a great job replacing our 20-year-old waterheater, which was days away from disintegrating and flooding our house. Highly recommend!
Details: Yes, the location has an existing heater • Gas tank (standard) • House
Water Heater Installation or Replacement
Christie T.
Mar 6, 2026
•
Hired on Thumbtack
they installed a new 50 gallon waterheater, efficient and timely. Good response time. Recommend the services they provide.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Mark L.
Jan 28, 2026
•
Hired on Thumbtack
Douglas responded, quickly gave me a very fair estimate and replaced my waterheater the next morning as promised. I feel very confident that Douglas and his crew would do a great job for any of your plumbing needs.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We Offer Strategic Pricing W/ Quality Work.
What is your typical process for working with a new customer?
- Gather Information.
- Focus On The Relationship.
- Address Their Questions, And Concerns.
- Communicate, And Ensure They Understand The Services Available To Them.
- Follow Up.
What education and/or training do you have that relates to your work?
5 Years Of Local Union 68 Plumbers School. One Year Of Safety. Six Months Of Auto CAD Classes. Six Months Of Welding Classes. One Year Of Plumbing Code Classes. One Year Of Learning Basic Plumbing From Commercial To Residential. One Year Of Medical Gas. Five Years Of Hands On Training, And Learning To Work In All Different Types Of Environments. A Total Of 20 Years In The Plumbing Industry.
