If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Family Owned & Operated
20 Years At Plumbers Local Union 68
Medical Gas Certified
We offer friendly and courteous services for the Houston, and surrounding areas. We use quality products, and we are always ready to answer questions or address your concerns. We have built our reputation on our commitment to providing quality services. This has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality work with excellent prices.
Overview
Current Top Pro
Hired 414 times
Serves Houston, TX
Background checked
License verified
6 employees
6 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
Credentials
License verified
Plumber – Master
License state: TX
Background checked
Passed by Douglas Shaw on Jan 16, 2021.
Services offered
Project type
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
254 reviews
5
92%
4
3%
3
2%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Gregory F.
Dec 14, 2025
•
Hired on Thumbtack
Doug was very collaborative to work with, he explained the entire process and provided guidance throughout the project. Dwayne and his team came on time and fixed our main line quickly and professionally. I will be recommending Shaw Plumbing to all our neighbors!
Details: No, repair is not urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
Robert S.
Feb 1, 2026
•
Hired on Thumbtack
Shaw plumbing did an excellent job in a short time Doug answerd phone on first ring got information needed set up appointment. called next day, had opening day early. Dewayne, on-time friendly, professional, fixed leak, cleaned clog, cleaned cabinet. Fair price excellent service be calling them again.
Details: No, repair is not urgent • Only one drain has issues • Clogging • House
Plumbing Drain Repair
Leslie L.
2 weeks ago
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Hired on Thumbtack
Doug managed to squeeze me in at the end of the day, when I reached out this morning. I needed 2 wall valves replaced for my new washing machine. The valves were galvanized and corroded. He was prompt with status arrival updates and showed up on time. He’s thorough, professional and completed the job quickly. He’s also a great guy. Doug has my business from here on out.
Plumbing Pipe Installation or Replacement
Sofia C.
Jun 21, 2026
•
Hired on Thumbtack
We were so out of our element with a burst pipe but Shaw plumbing took care of us and quickly! We called the night before and Wallace and his team showed up first thing in the morning as we had no water at our house. They were efficient and fixed the pipe and patched up the hole. Highly recommend!
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • Shower or bathtub • House
Plumbing Pipe Repair
Pam R.
Jul 23, 2025
•
Hired on Thumbtack
I had a mystery leak in my toilet, and they were able to fix it quickly. They also were very flexible in scheduling around my work day, and the men who came to my house were very friendly and professional.
Details: No, repair is not urgent • No, the building is not currently flooded • Toilet • House
Plumbing Pipe Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We Offer Strategic Pricing W/ Quality Work.
What is your typical process for working with a new customer?
- Gather Information.
- Focus On The Relationship.
- Address Their Questions, And Concerns.
- Communicate, And Ensure They Understand The Services Available To Them.
- Follow Up.
What education and/or training do you have that relates to your work?
5 Years Of Local Union 68 Plumbers School. One Year Of Safety. Six Months Of Auto CAD Classes. Six Months Of Welding Classes. One Year Of Plumbing Code Classes. One Year Of Learning Basic Plumbing From Commercial To Residential. One Year Of Medical Gas. Five Years Of Hands On Training, And Learning To Work In All Different Types Of Environments. A Total Of 20 Years In The Plumbing Industry.
