Handyman Connection of Grapevine

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Introduction: *** We offer quality service always and so we may not be the lowest priced option. Also, we do have a 2 hour minimum charge of $200 for smaller projects. *** My decades of experience in engineering, quality, sales and management has developed a variety of skills in the services industry. I have adopted these into our Handyman and home remodeling business to deliver a great customer experience in an industry that is subject to inconsistency and disappointment. My business philosophy recognizes that my skilled team and our customers represent partners in the development of successful and long-term relationships. We enjoy creating solutions to your problems by listening to your needs and delivering beyond your expectations.

Overview

Hired 54 times

1 similar job done near you

Background checked

8 employees

6 years in business

Business hours

SunClosedMon12:00 pm - 3:00 pm

Scheduling policy

You can reserve this pro up to 2 weeks in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook

Featured Projects

108 photos

Deck Build
Deck or Porch Remodel or Addition

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

54 reviews

5

89%

4

2%

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4%

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2%

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3%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Cong Y.

Jul 2, 2023

·

Hired on Thumbtack

Great experience with Handyman Connection. Saba provided accurate estimates and was very good at fixing the loose tiles. Definitely will use the help again.

Details: Living room • Floor • Loose tile(s) • Ceramic

Tile Repair

Zenez B.

Aug 29, 2023

·

Hired on Thumbtack

I recently hired the Handy Man Connection for a job, and I must say, it was an utterly disappointing experience. Not only were they completely unprepared for the task at hand, but they also charged exorbitant labor hours for what ended up being merely one hour of work. From the get-go, it was evident that the Handy Company had not adequately planned for the job. Their lack of preparation was apparent, and it resulted in unnecessary delays due to the handy man having to go to the store. He was gone for an hour and 23 minutes and I was still charged for that time. It is unacceptable for a professional service provider to arrive ill-equipped and unready to tackle the task they were hired for. To make matters worse, their billing practices were outrageous. Despite the job being completed in just one hour, they charged me for excessive labor hours where the handy man was not present in my home. This blatant overcharging left me feeling deceived and taken advantage of. It is utterly unfair to expect customers to pay for services that were not rendered or excessive time that was not spent.

Details: 2 - 5 hours (A few different projects) • Repairs • Kitchen • Bathroom • Doors • Flooring • Walls (inside) • Home

Handyman

Mark T.

May 31, 2022

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Hired on Thumbtack

Very prompt and professional work. Was skeptical of how things would turn out, but shower looks brand new. Would definitely recommend and hire again.

Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Tiling • Home

Handyman Connection of Grapevine's reply

Hello Dana We love that you are pleased with how your shower turned out and that we exceeded your expectations. Thank you for the review and we look forward to working with you again. Ian Charters Business Owner - Handyman Connection

Handyman

Valery J.

Sep 28, 2023

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Hired on Thumbtack

The owner quoted me $200-$250 plus materials. Bought the materials and 20 minutes into the project( already started), called me, and told me it would be $400 plus materials. I wished that he would have come out and given an estimate in person, not over pictures. We all have budgets for a reason, I paid for the services but felt like I was taken hostage because he had already started. The subcontractor was amazing, but the owner of the company is no one I will ever deal with again.

Details: Home • Replace fence or gate • Wood • No fence; gate only • 6 feet • No fence obstacles exist in the work area

Fence and Gate Installation

Daniel P.

Dec 20, 2023

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Hired on Thumbtack

Giovanni was prompt and professional. Thank you!

Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Metal • Problems shutting the door • Hinge repair • Home

Door Repair

Credentials

Background Check

Ian Charters Charters

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We quote by the project with a firm price for labor. If additional damage is noted during the work, we always present these items at that time to discuss options and understand how the customer would like to proceed.
What is your typical process for working with a new customer?
We first engage on the phone to get the customer details and general outline of the work that the customer is needing. We then schedule an appointment to visit to find out what the customers needs and their expectation before providing a detailed estimate. We also can provide estimates remotely using photographs on smaller projects.
What education and/or training do you have that relates to your work?
I have a background in engineering and have worked in commercial facility maintenance in senior management positions. My craftsmen all have a minimum of 10 years of trade experience before representing the business and all go through a criminal background check on an annual basis.

Handyman Connection of Grapevine

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