*** We offer quality service always and so we may not be the lowest priced option. Also, we do have a 2 hour minimum charge of $200 for smaller projects. ***
My decades of experience in engineering, quality, sales and management has developed a variety of skills in the services industry. I have adopted these into our Handyman and home remodeling business to deliver a great customer experience in an industry that is subject to inconsistency and disappointment. My business philosophy recognizes that my skilled team and our customers represent partners in the development of successful and long-term relationships. We enjoy creating solutions to your problems by listening to your needs and delivering beyond your expectations.
Overview
Hired 65 times
Background checked
8 employees
8 years in business
Business hours
SunClosedMon12:00 pm - 3:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.6
88 reviews
5
88%
4
1%
3
2%
2
2%
1
7%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Cong Y.
Jul 2, 2023
•
Hired on Thumbtack
Great experience with Handyman Connection. Saba provided accurate estimates and was very good at fixing the loose tiles. Definitely will use the help again.
Details: Living room • Floor • Loose tile(s) • Ceramic
Tile Repair
Mark T.
May 31, 2022
•
Hired on Thumbtack
Very prompt and professional work. Was skeptical of how things would turn out, but shower looks brand new. Would definitely recommend and hire again.
Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Tiling • Home
Handyman Connection of Grapevine's reply
Hello Dana
We love that you are pleased with how your shower turned out and that we exceeded your expectations. Thank you for the review and we look forward to working with you again.
Ian Charters
Business Owner - Handyman Connection
Handyman
Jay T.
Jan 19, 2021
•
From Google
We are new to Texas and our house needed a few small jobs done. Handyman Connection fixed two problems quickly. They were professional, timely and reasonably priced. We will absolutely use them again.Another five star review from us a year later. (1/21). Today they replaced all of our hard wired smoke detectors. A great job. Very efficient worker, and he worked Covid safe-- a mask and social distancing the entire time. A great business to use when you just don't know who to call.
Handyman Connection of Grapevine's reply
Hello Jay, thank you! We're happy to help you get settled into your new house and grateful for the chance to work with you. We wish you the best!
Ian, Owner of Handyman Connection
Donald T.
Jul 29, 2021
•
Hired on Thumbtack
The work was done right and on time. I appreciate the communication with the craftsman and leadership. Great outcome! Thank you
Details: A full day (Complex or long-term projects) • Repairs • Maintenance • Painting • Gutters • Walls (outside) • Doors • Home
Handyman Connection of Grapevine's reply
Hello Donald,
It was great working with you, thank you for the review of our services, we very much appreciate it and look forward to helping again in the future.
Ian Charter - Business Owner - Handyman Connection.
Handyman
Jose B.
Jun 26, 2024
•
Hired on Thumbtack
Very profesional. You can’t tell were the repair was. Excellent job.
Details: 2 - 5 hours (A few different projects) • Repairs • Painting • Living room • Walls (inside) • Home
Handyman
Credentials
Background Check
Ian Charters Charters
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We quote by the project with a firm price for labor. If additional damage is noted during the work, we always present these items at that time to discuss options and understand how the customer would like to proceed.
What is your typical process for working with a new customer?
We first engage on the phone to get the customer details and general outline of the work that the customer is needing. We then schedule an appointment to visit to find out what the customers needs and their expectation before providing a detailed estimate. We also can provide estimates remotely using photographs on smaller projects.
What education and/or training do you have that relates to your work?
I have a background in engineering and have worked in commercial facility maintenance in senior management positions. My craftsmen all have a minimum of 10 years of trade experience before representing the business and all go through a criminal background check on an annual basis.
