FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to quote most projects using a flat rate so you know what to expect cost-wise.
- What is your typical process for working with a new customer?
We try to get a feel for the job and things you need done. Some customers are more comfortable talking on the phone, which we are happy to do as well. Once the job and costs are agreed upon by both parties, we set a time and date.
- What education and/or training do you have that relates to your work?
We were both carpentry/masonry specialists in the military and Jacob was also a heavy equipment operator. Jacob has also had over 10 years of experience in the building maintenance industry working for apartment complexes and a senior living facility.