FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We’re transparent with our pricing—no hidden fees. We offer flexible financing options and can help customers maximize insurance claims where applicable. Every estimate includes materials, labor, and cleanup, so there are no surprises.
- What is your typical process for working with a new customer?
We start with a free inspection and consultation. From there, we walk you through your options, provide a detailed estimate, and explain the entire process—including insurance support if needed. We stay in communication through every step and don’t leave until you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has received certifications from leading manufacturers like GAF, Owens Corning, and IKO. We also attend continued education workshops focused on installation practices, safety, and insurance claim handling so we can deliver top-tier service from start to finish.