FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fully customized based on your needs, space size, and service type. We don’t offer generic rates—each quote is tailored for you. We’re transparent with no hidden fees. We also run weekly promotions and specials for new or recurring clients. Ask us about the current discount available for your service!
- What is your typical process for working with a new customer?
For new clients, we recommend starting with a deep cleaning to bring the space to a high standard—especially if you're interested in recurring service. This allows us to reset the home and make maintenance cleanings more effective. However, we also offer one-time cleanings with the same attention to detail and professional quality.
- What education and/or training do you have that relates to your work?
We are professionals with strong knowledge in cleaning processes, quality control, and compliance with high standards. Our attention to detail, commitment to excellence, and strong focus on customer care are what set EliteCare apart. We aim to deliver consistent, top-tier results in every service.