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Mathew IT Services
Mathew IT Services

Mathew IT Services

Top Pro

Discounts available
Discounts available
$50
estimated cost


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Computer issue

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Introduction: Got computer problems? Does it have a virus but you need all of your data recovered? Need a consultation on security cams or home automation? Well your search for a "computer doctor" is over. I am an ITIL Certified and CompTIA A+, Network+, Security+ Trained IT consultant with 20 years of experience. Some refer to me as a tech guru, trustworthy and always worth it.
Overview

Current Top Pro

Hired 77 times

2 similar jobs done near you

Background checked

2 employees

19 years in business

Payment methods

Cash, PayPal, Square cash app, Venmo, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

63 reviews

5
98%
4
0%
3
0%
2
0%
1
2%

Read reviews that mention:


Ronny L.

Computer Repair

I was in need of an update to my 2015 MacBook Air. Justin reached out to me and agreed to a time. He drove over an hour one way and back - each time. He quickly assessed my issue and explained the problem, solution and cost to repair quickly and clearly. He made three trips to me and ultimately completed my repair with the utmost professionalism and at a very reasonable cost. I HIGHLY suggest to anyone considering a computer repair, hire Justin. Thank you Justin!!!
Jan 11, 2021
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Verified
Celisa C.

Computer Repair

Justin Mathew was excellent knowledges in computer and very clear explanation to any quotations I had. Defiantly a keeper for any future computer issues I may encounter.
Apr 29, 2021
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Verified
Jamie W.

Computer Repair

Mathew was so awesome. Updated my computer and printer with all the updates I had ignored and fixed my printing problem. Really knowledgeable!
May 7, 2021
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Verified
Adrienne G.

Computer Repair

Mathew’s services were excellent. He is superb at figuring out issues. In addition, he is patient and very knowledgeable about computers. I am hiring him next week to upgrade my slow computer. His services are much appreciated.
May 7, 2021
·
Verified
Linda S.

Computer Repair

Mathew IT Services exceeded my expectations on what was thought to be a loss of recovery and transfer of several various devices. He cleaned up and repaired several challenging issues with my older laptop and newer devices. Patient and responsive to my schedule. Great value! Thankful for his time and expertise! Will definitely use again.
Apr 16, 2021
·
Verified
Credentials
Background Check

Justin Mathew

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Competitive and budget friendly. You will always get better service then what you pay for.

  • What is your typical process for working with a new customer?

    Phone call to understand need(s) or issue. Then a remote session or onsite visit depending on accessibility. Lastly, the job isn't done until you are completely satisfied.

  • What education and/or training do you have that relates to your work?

    ITIL Certification. CompTIA A+, Security+ and Network+.

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