Mathew IT Services

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About

Computer running slow? Need to install a new PC? Does it have a virus but you need all of your data recovered? What about poor wifi signal in certain areas? Need a consultation on security cams or home automation? Well your search for a "Technology Doctor" is over. I am an ITIL Certified and CompTIA A+, Network+, Security+ Trained IT consultant with 20 years of experience. Give me a chance to prove to you how skilled and reliable I am, to become your go to "Computer Guy".

Overview

Hired 102 times

Background checked

2 employees

24 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I travel to my customers

Doesn’t offer: My customers travel to me, I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

81 reviews

5

98%

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Read reviews that mention:

Mark A.

Dec 14, 2020

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Hired on Thumbtack

If you're looking for an IT that does it all; from working on laptops, desktops, network and software, Justin Matthew is Man for the job. He took care of me on four laptops and two desktops, from fresh starts to OS upgrades and hard drives. He was thorough, knowledgeable, and professional. He went beyond what I was expecting from his services. No complaints here. Justin will continue to be the guy I look to for all future IT issues. Not to mention the value of his services were reasonable and right in line with what I was willing to pay. As we say in the Navy, 'Bravo Zulu' (Job well done)

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Ronny L.

Jan 11, 2021

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Hired on Thumbtack

I was in need of an update to my 2015 MacBook Air. Justin reached out to me and agreed to a time. He drove over an hour one way and back - each time. He quickly assessed my issue and explained the problem, solution and cost to repair quickly and clearly. He made three trips to me and ultimately completed my repair with the utmost professionalism and at a very reasonable cost. I HIGHLY suggest to anyone considering a computer repair, hire Justin. Thank you Justin!!!

Details: Mac (Apple) • Laptop • Slow computer performance • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Computer Repair

Adrienne G.

May 6, 2021

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Hired on Thumbtack

Mathew’s services were excellent. He is superb at figuring out issues. In addition, he is patient and very knowledgeable about computers. I am hiring him next week to upgrade my slow computer. His services are much appreciated.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Harkirt S.

May 13, 2021

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Hired on Thumbtack

Justin is the man, he was extremely friendly knew exactly what he was doing. Took apart my MacBook Pro identified the problem and gave me a solution. Very personable, very friendly if I ever need some help again with my laptop I know exactly who to call!

Details: Mac (Apple) • Laptop • System error or blue screen • At the pro’s location • Remotely (phone or internet) • My home, venue, etc.

Computer Repair

Linda S.

Apr 16, 2021

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Hired on Thumbtack

Mathew IT Services exceeded my expectations on what was thought to be a loss of recovery and transfer of several various devices. He cleaned up and repaired several challenging issues with my older laptop and newer devices. Patient and responsive to my schedule. Great value! Thankful for his time and expertise! Will definitely use again.

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

Computer Repair

Credentials

Background Check

Justin Mathew

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Competitive and budget friendly. You will always get better service then what you pay for.
What is your typical process for working with a new customer?
Phone call to understand need(s) or issue. Then a remote session or onsite visit depending on accessibility. Lastly, the job isn't done until you are completely satisfied.
What education and/or training do you have that relates to your work?
ITIL Certification. CompTIA A+, Security+ and Network+.

Mathew IT Services

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