Tailored Computer Services

Offers remote services

Discounts available

Offers remote services

Discounts available

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Introduction: Providing PC support for many issues such as startup/boot and blue screen errors, virus infections, and security patches and preventative measures for future issues. Discounts are available to the disabled, senior citizens, and in certan circumstances I will reduce my fees to match the budget for someone really needing the service but cannot pay in full. Custom router and mesh WiFi network installation optimized for speed, range, proper bandwidth distribution to all clients with highly secure protocols. Advanced computer optimization service greatly increases your potential productivity. Also, during this procesure many security vulnerabilities are mitigated as well. Security measures measures include network-wide VPN implementation,with kill-switch connection protocol which never once allows your system to connect to the internet without the virtual tunnel protection. Custom firewalls and virtualization are available implementations as well.

Overview

Hired 35 times

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, and PayPal.

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

19 photos

Blue Screen Troubles
Computer Repair
Serious Mesh Network
Network Support Services

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

22 reviews

5

95%

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5%

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Read reviews that mention:

Janet P.

Sep 2, 2022

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Hired on Thumbtack

Not a Nerd….just a regular guy who talks to you in English, not in Computer talk.

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Marlene A.

Aug 29, 2022

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Hired on Thumbtack

I truly appreciate the way Preston responded promptly to my request. He was willing to get the NetGear mesh extender connected to my new Wi-Fi work location. Thanks Preston!

Details: Personal (Home) • Network setup and installation • Technology support • Router • Remotely (phone or internet)

Network Support Services

Cheryl N.

Aug 24, 2022

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Hired on Thumbtack

My dropped internet service connection was solved. Preston very patiently worked with me to resolve my issues. He was prompt and very responsive in his communicating with me. I will call on him again if needed.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Nathaniel P.

Aug 23, 2022

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Hired on Thumbtack

I was having problems with my PC and Preston was quick with his diagnoses for the PC, he stayed up until midnight with me doing different stuff to relieve the problem. Now even though my did not get fixed right away, by the next day it was as good as new. Preston will help you get your PC fixed and he wont stop giving you diagnoses until you PC is back to normal or better. Thank you Preston, you're the best man.

Details: PC • Desktop • System error or blue screen • Remotely (phone or internet)

Computer Repair

Karen R.

Aug 4, 2020

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Hired on Thumbtack

Preston provided advise that gave me peace of mind as I waited for a diagnosis on my laptop. It never occurred to me to check the value of my computer before having work done on it! I used the same computer tech company/person for 18 years. Unfortunately he passed away and good support is hard to find! His suggestions were right on point with the ultimate diagnosis but fortunately it was simply a "static field" clearing issue and my laptop booted right up! No new power connector or laptop needed and as a bonus I know how much it is worth! Thank you Preston!!

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

Tailored Computer Services's reply

So glad to be of help! Please do keep me in mind for those future projects. My number is 432-214-2221 call or text for an appointment or visit https://calendly.com/pc-fix

Computer Repair

Credentials

Background Check

Thomas Bennett

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have a two hour minimum charge for any service unless the job specifies a total price correctly. If so, my hourly rate kicks in after that. I give discounts to senior citizens, first responders, and those with a disability.
What is your typical process for working with a new customer?
Carefully assess needs, apprehension, and desire to learn so I beat know how to approach the problem as well as how to best communicate with them so they understand what’s happening and what to expect.
What education and/or training do you have that relates to your work?
I was in mechanical engineering and then pre-med for three years undergrad in Monterey, CA and Austin, TX. Technical certifications I hold: Google IT Professional Support Specialist Google Cloud Patform: Core Fundamentals Advanced Windows 10 Troubleshooting Cybersecurity for IT Professionals

Tailored Computer Services

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