Tailored Computer Services

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Introduction

Providing PC support for many issues such as startup/boot and blue screen errors, virus infections, and security patches and preventative measures for future issues. Discounts are available to the disabled, senior citizens, and in certan circumstances I will reduce my fees to match the budget for someone really needing the service but cannot pay in full. Custom router and mesh WiFi network installation optimized for speed, range, proper bandwidth distribution to all clients with highly secure protocols. Advanced computer optimization service greatly increases your potential productivity. Also, during this procesure many security vulnerabilities are mitigated as well. Security measures measures include network-wide VPN implementation,with kill-switch connection protocol which never once allows your system to connect to the internet without the virtual tunnel protection. Custom firewalls and virtualization are available implementations as well.

Overview

Hired 35 times

Background checked

1 employee

11 years in business

Business hours

Sun10:00 am - 11:59 pmMonClosed

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, and PayPal.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

22 reviews

5

95%

4

5%

3

0%

2

0%

1

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Past Customer

Oct 19, 2019

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From Google

I wanted to leave this first review because of the amazing job and service I was provided. Yesterday, I was writing a report for my boss due to my Friday deadline and suddenly my computer starts to freeze, my apps stop working and my wifi started to slow too. Needless to say I panicked and called TPCS at around 6:30 pm not expecting a call back until Monday. Preston, the owner of the company, returned my call in less than an hour! I told him I could not go down to his location as I live a bit far so he worked with me remotely. Within half an hour my computer worked incredible! He even fixed issues I didn't know about that were slowing down my computer. I was able to get my report out in time so I'm very grateful to TPCS for saving me!!

Past Customer

Apr 4, 2020

·

From Google

great support friendly service representative

Past Customer

Dec 21, 2019

·

From Google

Incredible customer service and super fast turn around time . Tailored PC Solutions will always be my go to for home and business computer support. Thank you very much for making my life easier .Jack-RyanWake The Brave Entertainment

Past Customer

Feb 18, 2020

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From Google

I used Prestons services while he lived in Monterey, CA. I was having problems with my PC. Knowing Preston through a friend, he came highly recommended. He was able to diagnose and fix the issues I was having. I wouldn't hesitate to hire Preston for any computer issues.

Past Customer

Apr 8, 2020

·

From Google

Tailored Computer Services's reply

Credentials

Background Check

Thomas Bennett

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have a two hour minimum charge for any service unless the job specifies a total price correctly. If so, my hourly rate kicks in after that. I give discounts to senior citizens, first responders, and those with a disability.
What is your typical process for working with a new customer?
Carefully assess needs, apprehension, and desire to learn so I beat know how to approach the problem as well as how to best communicate with them so they understand what’s happening and what to expect.
What education and/or training do you have that relates to your work?
I was in mechanical engineering and then pre-med for three years undergrad in Monterey, CA and Austin, TX. Technical certifications I hold: Google IT Professional Support Specialist Google Cloud Patform: Core Fundamentals Advanced Windows 10 Troubleshooting Cybersecurity for IT Professionals

Tailored Computer Services

FAQs

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