9. Culpepper Custom Woodworks
- 36 years in business
- 3 hires on Thumbtack
- Serves Pasadena, TX
"1. Service - Joe is a great guy, pretty friendly, and easy to work with. He listens to what you want, and he gave us a really good experience. We've hired him to build floor-to-ceiling bookshelves for our home office.
2. Price - my wife and I were on a budget. We've told him what we've wanted to pay and Joe was willing to work with our price. In fact, he was the cheapest of the other 5 offers that we've received. He allowed for us to pay in installments and that helped us out a lot.
3. Craftsmanship - Joe is my one and only craftsman I have ever worked with, but I can tell that he is really good at what he does. His work is amazing, and I'm really glad we've decided to use him.
4. Timeliness - very quick and ready to work. Joe gave us an estimated time frame and he even beat his own deadline.
5. Process - I've found him in the Thumbtack app. I didn't think too much of it, and decided to try the app and get offers from people for the upcoming day or two. Unexpectedly, he replied back within 5 minutes of my post. He even came out to the house on that same day to take a look at the space and gave us a free estimate. Through the course of the time, he kept us updated on his efforts through email. Most of our communication were documented by email. He built the shelves at his shop, and when he was finally ready, it only took him a day to build the shelves in our house.
I've had a wonderful experience with Joe and I can't praise him enough. If I ever need anymore woodwork in the future, I would definitely go back to him. I highly recommend Culpepper Custom Woodworks!"