FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Roof Inspections are always free! Also, we are currently offering a 10% discount on cash/retail (non-insurance) roof replacements. This is a max savings of $2,000!
- What is your typical process for working with a new customer?
First step is always a full roof inspection. This is done in-person, and we will need access to your attic in order to inspect your roof deck. Once the roof is inspected, a roof aerial measurement report, called an Eagle View, is pulled by your project manager. (We do not hand-measure roofs in order eliminate human-error.) Once your aerial roof measurement report is received, we will price-out your project for the exact cost. We do not give rounded up estimates like most roofing companies. Every roof project is estimated for the exact cost of your roof. We will then type up your estimate / contract and send it to you via email. Once your estimate / contract is signed by you and your project manager, we will pull your roof permit, order and pay for your roofing materials, and schedule your project for the next available day. Most roof replacement projects take 6-8 hours. For roof projects over 6,000 square feet/60 squares, projects can take up to 3 days to complete. After the roof project is completed, we will inspect your roof, schedule your city’s roof inspection, email your final invoice and collect the final payment. Once final payment is received, we will email your labor and material warranty documents. We will also supply you with aerial drone photos of your pretty new roof!
- What education and/or training do you have that relates to your work?
Shingle Master certified through CertainTeed.