FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We quote solely on labor. We will be more than happy to help the customer get the materials needed and give feedback on products but we will work with the materials provided by the customer. If ordered the materials we will be more than happy to pick them up for you.
- What is your typical process for working with a new customer?
We like to see the projects in person. We will measure area and take pictures of what needs to be worked on. Within two hours of visitation we will send an Estimate via email so that both parties can agree on price. We will call to schedule a date to start the job and ask if materials have been ordered/picked up or if they need help with the process. From there on out it will just be making sure the customer expresses satisfaction with our services.
- What education and/or training do you have that relates to your work?
All of our workers are trained to the best of our ability. We have different groups that specialize in a specific area such as tile, painting, or decks.