FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size, condition, and scope of the project. We provide detailed quotes with no hidden fees, and we stay competitive while ensuring high-quality work. For recurring or bundled services, we offer discounted rates and customized maintenance plans to fit your needs and budget.
- What is your typical process for working with a new customer?
We start with a quick walkthrough or consultation to understand your specific needs and expectations. From there, we provide a detailed quote outlining the scope of work and timeline. Once approved, our team arrives on time, completes the job professionally, and ensures your full satisfaction before we leave. Clear communication and reliability are always our priorities.
- What education and/or training do you have that relates to your work?
Our team is trained in professional janitorial, floor care, and property maintenance standards, including safety protocols, equipment handling, and quality control. We continuously stay updated on new products, techniques, and eco-friendly cleaning solutions to ensure the best results for our clients.