FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a free 1 hour one on one wedding consultation Our Rates are based on services required and number of guests We send a customized quote to our client after we have a clear understanding about their event and what services they need help with. Special PROMOS- Our Full service wedding planning now includes our couple’s bouquet and boutonniere made with fresh flowers - An added value at no extra cost. Plus $200 discount on all wedding packages bundled with wedding decor and florals. Limited time only. We have military discount. Please ask us for more details
- What is your typical process for working with a new customer?
Our Process at SPC Our process is a flexible framework that adapts, evolves and responds to our clients’ event planning needs. 1. Questionnaire: Within 48 hours which we receive our clients inquiry either online or physically, we send out our questionnaire, their responses will give us an overview about their event type and guide us on giving them a tailored recommendation for their proposed event. 2. Assessment Test: This process is mostly for our brides, we do an assessment to determine the type of bride we would be working with. Assessing our Brides before they hire us helps us to adequately propose an ideal wedding style that matches their personality. 3. One on One Consultation By Now we have a clearer insight about our client, their event objectives and expectation, we set up a one on one consultation either in person or through a video call to give our recommendations , share our company policies , provide a customized package and cost (invoice) based on our clients services request. 4. Contract and Retainer: Within 3 Business days of our client declaring their intent to hire us, we provide our service contract and agreement for client to sign electronically and option to make retainer fee payment, this retains their special date in our calendar for their specific event. 5. Scope of Work: As much as our services contract explains the details of what services we will be providing, We find it important to itemize our scope of work and give this to our clients after contract have been signed, this scope of work highlights what services are included , what services are not included and what services can be added on later.
- What education and/or training do you have that relates to your work?
Advanced Diploma in Weddings and Special Event from North American Wedding Academy