FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We offer free, no-obligation estimates and can assist with insurance claims to ensure you get the most out of your coverage. We also provide financing options for qualifying customers.
- What is your typical process for working with a new customer?
Initial Contact – Understand the customer’s needs and qualify the fit. Consultation – Dive deeper, explain your process, and gather details. Proposal – Present a clear plan with pricing and options. Agreement & Onboarding – Finalize terms and set up for the project. Execution – Deliver the work and maintain regular communication. Review – Ensure satisfaction, provide support, and collect feedback. Follow-Up – Check in, ask for reviews/referrals, and maintain the relationship.
- What education and/or training do you have that relates to your work?
"Our company is fully trained and experienced in Texas roofing, with a strong focus on local building codes, storm restoration, and insurance claim processes. We ensure all team members receive ongoing education in the latest installation standards, safety practices, and manufacturer certifications to deliver high-quality, code-compliant roofing services across the state."