It’s free with no obligation to hire
Hired 3 times
18 years in business
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6 photos and 1 video
On time and very helpful. Will use again!May 24, 2016Verified
Todd exceeded expectationsJan 4, 2016Verified
Our HP laser printer broke down in the office and we called for help right away. The tech showed up within an hour and started working on the printer as soon as he got there. He was a very polite and kind gentlemen and showed us the problem and how to prevent it from happening next time. Overall, the quality of service was excellent! Will definitely recommend these guys!Oct 22, 2015
I have had nothing bust outstanding service from Dallas Laser Printers. They are very responsive, and have been unbiased in their advice to me (even when it would have served them better to do otherwise). They are a joy to work with and I couldn't recommend anyone higher.Oct 16, 2015
We use Dallas Laser Printers for parts, equipment, and technical support in the DFW area. Their attention to detail is second to none and their equipment knowledge is excellent. Dallas Laser Printers is always our first choice for printers and printer parts.Oct 15, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?Labor for printer repair in Dallas and Collin counties is $88/hr. There are no trip charges or destination fees. Parts needed for repairs will be quoted beforehand and will not be installed prior to approval. We stock our vehicles with the most common repair parts to prevent return trips.
- What is your typical process for working with a new customer?We will discuss the printer and any current issues. Once we determine the customer's needs and time requirements we schedule a service appointment during the same call. Service appointments are booked with a set with a 1-2 hour arrival window. Same-Day and Next-Day appointments are available.
- What education and/or training do you have that relates to your work?We are an HP Authorized Partner and a Brother Authorized Service Dealer Both of these require specific requirements and review from the OEM organization.