FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Duct Time, our pricing is honest, straightforward, and competitive. We provide clear estimates with no hidden fees, so you know exactly what to expect. Pricing is based on the size of your system and the scope of work, and we’re happy to walk you through the details. We also offer discounts for multi-unit cleanings, referrals, and seasonal promotions. Just ask—we’re here to make sure you get the best value and clean, healthy air at a fair price.
- What is your typical process for working with a new customer?
At Duct Time, we keep it simple: We start with a quick consultation to understand your needs and give you a clear quote. Then we schedule your service at a time that works for you. Our team shows up on time, gets the job done right, and makes sure you’re satisfied before we leave. Clean air, no hassle.
- What education and/or training do you have that relates to your work?
At Duct Time, we’re proud to be QUADCA certified (Qualified Air Duct Cleaners Affiliation) and CSIA certified (Chimney Safety Institute of America). These certifications ensure we follow industry best practices and meet the highest standards in air duct and dryer vent cleaning. Our team is trained to deliver safe, thorough, and professional service every time.