FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent flat-rate pricing with no hidden fees. Bundled service discounts and seasonal specials are available. All pricing is confirmed before we start.
- What is your typical process for working with a new customer?
We start with a quick call or message to understand your needs, confirm pricing, and schedule the service. On-site, we explain the work, take before/after photos, and make sure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is fully trained in HVAC cleaning standards, chimney safety, attic insulation, and vent cleaning. We follow NADCA and NFPA guidelines for every job.