FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is hourly rate. Our General Clean or standard clean starts at the price of $65/hr. While our Deep Clean is at $80/hr And we have a special promotion for Move Out Cleanings, they're at $80/hr. Which is the same price of a deep cleaning
- What is your typical process for working with a new customer?
Requesting a quote: The customer can request a quote by calling our sales line or visiting our website. When requesting a quote, the customer will need to provide us with some basic information like their fullname, address, email and about their home, such as the square footage, the number of bedrooms and bathrooms, and any special cleaning needs. Scheduling a consultation: Once we have received the customer's request for a quote online, we will schedule a time for a call and create a quote. Developing a cleaning plan: During the call, we will work with the customer to develop a customized cleaning plan. The cleaning plan will outline the specific cleaning services that will be provided, as well as the cost of the services. Providing a quote: Once we have developed a cleaning plan or chosen a service, we will provide the customer with a quote for the services. The quote will include the cost of the services, as well as any additional fees, such as tax. Scheduling the cleaning appointment: Once the quote is accepted, we will schedule the cleaning appointment. The cleaning appointment will be scheduled at a time that is convenient for the customer. Cleaning the home: On the day of the cleaning, our team will arrive at the customer's home and do a before walkthrough with the client and clean the home according to the cleaning plan. Providing a receipt and satisfaction guarantee: At the end of the cleaning, we will provide the customer with a receipt and a satisfaction guarantee. The receipt will show the cost of the services, as well as any additional fees. The satisfaction guarantee ensures that the customer is happy with the cleaning services. If the customer is not happy with the cleaning services, we will work with them to resolve the issue.
- What types of customers have you worked with?
We work majority with residential homes, apartments and offices.