FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Real estate commissions are always negotiable and are typically paid by the seller, not the buyer. Our fees are performance-based and aligned with delivering results — we only succeed when you do. Every home and situation is unique, so we tailor our strategy and pricing to your specific goals. That means no hidden fees, no surprises, and clear communication from day one. We also offer flexible programs for sellers and investors, including discounted listing rates for repeat clients and bundled pricing when using our property management or home services divisions.
- What is your typical process for working with a new customer?
We start with a consultation — either in person or virtual — to understand your goals, timeline, and priorities. From there, we design a custom game plan tailored to your situation, whether you’re buying, selling, or investing. Every new client receives our Client Experience Guide, which outlines exactly what to expect, key milestones, and how our team will keep you informed at every stage. Our goal is simple: make your real estate experience seamless, transparent, and successful, from the first conversation to the closing table.
- What education and/or training do you have that relates to your work?
I’m Nick Good, leader of The Good Home Team powered by PLACE at eXp Realty. I’ve spent over 16 years in real estate, helping thousands of clients buy, sell, and invest across Texas. I’m a best-selling author of Six Figure Agent and host of two industry podcasts focused on real estate success and wealth building. My team and I train weekly on negotiation, pricing strategy, marketing, and contract law to stay at the top of our field. In addition to continuous industry education, I’m partnered with PLACE, one of the most respected real estate platforms in North America, ensuring our clients benefit from cutting-edge tools, proven systems, and elite-level training.