Donovan agreed to do a small job for a reasonable price. We discovered a complication that was unforeseen, not his fault. Next day, he asked to come back and repair the complication at no extra charge. He has an old-school work ethic, is responsible and on-time, does a great job, cleans up after himself, and asks for a reasonable fee. I'm hiring him for additional jobs as I respect his professionalism, work quality and integrity.