FAQs
- What is your typical process for working with a new customer?
We'll discuss the issue over the phone or via text or email, then coordinate a time to meet at the customer's residence or workplace. When I arrive, we can discuss further details, and I will get to work solving the problem.
- What education and/or training do you have that relates to your work?
I'm a Certified Ethical Hacker, which allows me to understand how viruses and other malware work and are employed by criminals. I also possess the A+ computer repair certification, Network+, Security+, Cisco's Certified Network Associate certification, Cisco's Certified Network Associate Security concentration certification, Cisco's Certified Network Professional Secure certification, and I'm DoD InfoSec and IASO certified. This amounts to a fairly in-depth knowledge of computers, networks, and the security of both.
- What advice would you give a customer looking to hire a provider in your area of work?
Find someone who charges a flat fee and has good ratings.