FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our Prices include the following: 1. Demolition of existing carpet (and haul away) 2. Free Furniture moving 3. New padding 4. New Carpet 5. Free Installation (as fast as 2 days from time of order) . 6. Tax
- What is your typical process for working with a new customer?
Step 1: We come to your home and bring samples. During this time we will also measure the home and tell you the square footage and give you a quote on the spot. Step 2: Once a carpet is chosen, we can select an installation date within 1-5 business days (or further out if customer is not ready). Step 3: We will install all of the carpet in one day!
- What education and/or training do you have that relates to your work?
Our estimators and sales managers have been in the carpet industry for years. We are always keeping up with the latest trends and technology within our industry to be one step ahead of our competition.