FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Highland AC pricing varies by service. Repairs start around $100-$300, while a 3-ton AC installation costs $9,500-$12,500.
- What is your typical process for working with a new customer?
Highland AC Sales and Service in San Antonio, TX, follows a straightforward process for new customers, based on their focus on customer satisfaction and professional HVAC services since 1974. 2 Assessment: A technician evaluates your HVAC needs (e.g., repair, maintenance, or new system installation) at your home or business. They prioritize clear communication, avoiding sales pitches, and offer tailored solutions. 3 Quote: You receive a detailed estimate for services like AC repair, central AC installation, or ductless/mini-split systems. Costs vary (e.g., repairs $100-$300, 3-ton AC installation $9,500-$12,500). 4 Service: Upon approval, their skilled team performs the work, focusing on quality and efficiency. They handle residential and commercial jobs, including small tasks, with a warranty offered on services. 5 Follow-Up: Highland AC ensures customer satisfaction with prompt service and support, as seen in reviews praising their professionalism and quick response (e.g., parts delivered overnight).
- What education and/or training do you have that relates to your work?
State Certification and constant training through Carrier Path, NATE and RGF Training.