Superior Home Improvements
Superior Home Improvements

Superior Home Improvements

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Introduction: Superior Home Improvements provides all types of floors, including carpet, vinyl, tile, hardwood, and laminate flooring in the San Antonio, TX, area. We are a professional floor contractor for all types of floor installation projects.
Overview

Hired 2 times

5 employees

12 years in business

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Featured Projects

13 photos

Reviews
2.5

2 reviews

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pro avatar
Vanessa J.
Feb 9, 2015
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Hired on Thumbtack

Hired on Thumbtack

TL;DR Their work was good and they ended up getting it done, though I wasn't pleased by the fact they wanted to charge me more than we'd initially agreed to. I am glad they honored the price we'd agreed to. I'd recently had attic stairs installed and the sheetrock fell, leaving a hole in the ceiling. I hired Superior Home Improvements to fix this problem. Even with my description and pictures, there was some misunderstanding about the job. I needed the ceiling fixed up (sheetrock, texture, paint) in my stairwell. I received a quote for $400, which is all I could really commit to for the project, so I was happy they'd be able to get it done for that price. When they arrived on the job site and saw the area, they said it really should be more because of the height and the need to install scaffolding. After some back and forth, they agreed to honor the original price. The job was supposed to take 1 day but because they needed scaffolding, they said it would take two. At the end of the second day, they'd sprayed texture on the ceiling but I could still see the brown of the sheetrock through the texture and informed them of this. They told me that once it dried it would be white. The next day, I could still see the sheetrock, so I let them know. They came back and fixed it a day or two later. So all in all, the job took about 3 days. They did honor their commitment and got it done for $400 - though I was told that it should've been more like an $800 by the subcontractors and the PM.
Drywall Installation and Hanging
pro avatar
Teni L.
Mar 2, 2015
·

Hired on Thumbtack

Hired on Thumbtack

They never showed up for the estimate.
Superior Home Improvements's reply
Our apologies Teni this is news to us. Your information was never placed in our system. As Billy was the only one corresponding with you. We are making changes to make sure these things don't happen again. If you'd like us to come out and take a look. We will do what we can to help you with any answers that you need. We pride ourselves with great customer service and what happened in no way represents the type of business we do. Our sincerest apologies for any inconveniences that we have caused you. Israel Mireles 210-857-3122
Flooring