FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different, this plays in the customer’s advantage. The TURNKEY - CUSTOM solution will allow them to pay only for what they need.
- What is your typical process for working with a new customer?
Schedule and in home – on site free consultation. In that appointment during the course of approximately 2 hours we will be able to assess the situation, select a product and give you a proposal. We are a single point of contact for your floor coverings needs, we take care of everything for you and we are accountable for the complete project.
- What education and/or training do you have that relates to your work?
Owner has an engineering background and 10 years’ experience in floor coverings. Each member of Floor Coverings International undergoes 5 weeks per year in product & installation methods training.