FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While our pricing remains competitive within the market, new customers who reach out to us directly can benefit from a $20 discount. Feel free to send us a message, and we'll promptly provide you with a customized quote!
- What is your typical process for working with a new customer?
The standard workflow involves: 1. Collecting essential details from the client, such as square footage, preferred areas, cleaning specifications, service date/time, and their overall requirements. 2. Generating our optimal quote tailored to their needs and presenting it to the customer. 3. Subsequently, we await the customer's response and may arrange a phone call to iron out any final details. 4. Once you confirm the booking, we'll take care of the cleaning, and we eagerly await your feedback on the exceptional service provided!
- What education and/or training do you have that relates to your work?
I have gained valuable experience in fostering connections and relationships with our customers. Establishing meaningful links between the customer and cleaner has been a crucial aspect contributing to our growth.