Timeless Event Planning
Scheduling
Type of balloons
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About
San Antonio–based wedding & event planner with nearly 10 years of experience, featured in People Magazine. I specialize in full-service planning, partial planning, and month-of coordination, decor and design, florals and more! Our focus is creating seamless, stress-free weddings that reflect each couple’s unique love story & events that are unmatched!
Overview
Background checked
1 employee
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
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Services offered
Type of balloons
Balloon columns
Balloon arches
Balloon centerpieces
Balloon backdrop
Event type
Birthday party
Festival
Wedding
Corporate event
Location type
Indoors
Outdoors
Reviews
Excellent 4.9
29 reviews
5
97%
4
0%
3
0%
2
3%
1
0%
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Amanda N.
May 31, 2022
•
From Google
Lauren and her team went above and beyond my expectations. I don't know if I can do them justice in this review. Lauren and her team were like the gladiators off Scandal and Lauren was Olivia Pope. I had a lot of logistical issues with my venue, who I would not recommend. Lauren handled everything effortlessly. If it had not been for her, I would have been so stressed, and my wedding would have been a disaster. Her and her team were personable, attentive, and professional. I could not have asked for a better event planning team. Everyone who attended said this was the best wedding they have ever attended. Many thought I spent a fortune. The decor was absolutely breath taking. I cried when I saw my memory table with my mom. Lauren decorated better than I pictured it. I would definitely hire them again and I highly recommend her if you want your event to be amazing.
Timeless Event Planning's reply
Aww Amanda! It was a blessing being your planner! I enjoyed making your vision come true! Thank you for the opportunity to be of service to you and Rafael!! Blessings to you both and thank you for the dinner to Chama!!! You sure know how to take care of your event planner! I love a good meal! Lol
Emily E.
Oct 20, 2022
•
From Google
I had my wedding 10/15. All year long Lauren and I kept in communication. I felt so confident in her to execute my whole wedding. I hired her as a decorator and month of coordinator.As a decorator she was amazing. My wedding looked beautiful. As a coordinator seemed like she was about to out do herself before the actual wedding came. I dont know how she is as a planner but as a coordinator absolutely not.As a coordinator I couldnt be more disappointed in paying $950.00 and receiving the service I did. None of the tasks she showed me she would do were completed. My ceremony was a bust. Still haunting me as I didnt get to have that special moment with my husband as my music was also not queued correctly. She agreed to doing it even after saying she had never done it. She couldve have just declined. Even so not even asked about until after my wedding started.My coordinator agreed to these tasks when I paid her but instead showed up late from arguing with Bill Millers about her tacos. I dont care if she offered me some, like her response says. It was the fact she said she would be somewhere at a certain time and wasnt. She held everyone up. She is replying with her response but in such defense mode like you didnt assure me everything would go amazing. Bring some breakfast before you set up, or a snack. I am not paying you to be arguing for tacos. We were highly let down. My son didnt even get to walk down the aisle with my rings no matter how many times I told her who was walking down. My family was upset my bridal party and vendors reaching out to me days after about their experience.I have received an apology and $150.00 which will not replace the horrible service of not actually coordinating. But if you need decorations, sure.She provided a list of things she does for a bride and I showed her and asked her what on the list did she do and she didnt deny she did any of them. My photographer said she was unprofessional but that she wasnt the worst they had dealt with my dj, my sound system person, the list goes on.When you accept a challenge or a job and get paid to do it make sure to do so. If you cannot then dont take someones money. Ill never get to relive my ceremony. And for that is why I have provided the stars provided.I do not care if she hasnt had a bad review this was real life and a whole wedding. I am not showing anyone as hiring her for coordination just planning. Which yes she helped do a lot of before the wedding. At the end of the day my wedding was so unorganized.Especially to be texting a bride instead of coming to the bride with scheduling she was across from me calling and texting my phone every second which took me off my wedding.I am sure she will respond in defending herself but if a whole entire wedding party, family and vendors are texting you about her unprofessionalism, I dont think theres any defending in that.
Timeless Event Planning's reply
Hello Emie, thank you for your feedback and I appreciate the opportunity to do business with you. I am grateful that I was hired for month of coordination and decor services. We had such great energy working together. I typically don't begin business once booked until the month before the event for coordination, however we corresponded frequently as if I was your Wedding Planner for months. I also stepped in when you weren't able to contact your reception venue coordinator at times and managed to get the ball rolling with them.
The day of the wedding, my team and I were at your reception venue to set up at 7:00am, unfortunately the coordinator for that venue overslept which caused us to not enter the gates until an hour later, and we made sure you were aware of this.
I text you that I was in route to the ceremony location once we finalized the reception decor, and I even asked if you wanted something from the restaurant as I hadn't eaten and you said "No I'm good for now." Unfortunately, being pushed an hour off schedule due to not being in the venue on time caused this as well.
I am unsure of what other issues I could have caused with your vendors as some of them had their own issues as well which were out of my control. (Misspelling your wedding cake, delivering the wrong donuts, etc. on your wedding day.)
Yes, I agree your ceremony was not as either of us planned for it to be. I advised weeks prior to you asking if we could control your music that I was not comfortable doing so. You mentioned you didn't want to ask family or friends as they should enjoy the day and I agreed to doing a task I should not have been responsible for. Typically, my wedding clients hire a DJ for their ceremony music. I feel this is where things got crazy as I should have stayed true to my gut and not agreed to play music from a cell phone on your wedding day.
I have never managed music, and this will definitely be the last time doing so.
My assistant had to use your cell phone to play your ceremony music on a Bluetooth speaker. I should have never agreed to this, as we are not DJs. This caused extra pressure and unfortunately issues began. Before wedding music not being played & some songs were accidently skipped and unfortunately the processional didn't go well. I certainly apologize for your son not making it down the aisle.
Your reception ran smooth, Your DJ was queued as to when to play important dance songs, I even suggested music to keep the dance floor full. Your timeline stayed on time the entire reception. We also bussed & cleared tables of food, drinks etc. as this is also another duty that we discussed my business does not manage, but we took care of it on most tables.
On our next day recap we discussed the good and the bad of the wedding day, and I offered to decorate your child's next birthday at no cost, which was declined. I reimbursed the cost of the music Bluetooth rental of $150.
I love what I do, and I am grateful for each client that has trusted my team and I with their special day. This is the first negative review I have received in over 7 years of wedding planning. I understand things happen, and no we aren't perfect, so I have to give myself some grace because I strive to be spot on for each client.
I sincerely apologize that your wedding ceremony wasn't all that you imagined it to be. Lesson learned for us as well. God Bless you and your family.
Shirlyn Y.
Jun 28, 2023
•
From Google
Even though I was a DIY bride and made 90% of the decor myself I knew I needed a coordinator to run things the day of, and Lauren and her team did just that. They made sure everything ran smoothly. Lauren ran into some health problems a month before our wedding and almost didnt make it to our wedding but she pushed through for us and I appreciated that so much. Her team, Mona and Sami were always there to help with anything the day of. Even though Lauren was my day of coordinator she truly helped with the planning process and recommendations of vendors. She also supplied our linens and chargers for the event at a great price. My wedding ran smoothly because of her. Any questions I had she was on it! We had two extensive meetings before hand as well as many texts and calls. I cannot say more great things about Lauren. She is professional and truly a lgreat coordinator and person.
Timeless Event Planning's reply
Thank you so much for your review! We had the best time with you guys & your loved ones! You looked so beautiful and I have enjoyed working with you these past 2 years! I pray you & Fernando have a blessed marriage!
Deborah G.
Oct 10, 2023
•
From Google
Timeless Event Planning is the BEST planning company that i have ever seen. Lauren was such a huge help on our wedding day. From the planning out the month before until the end of the night. Lauren had a timeline separate from ours that helped her stay on track and honor our wishes. Honestly she was incredibly detail oriented. On the wedding day there were some things that needed adjustment and instead of making me more anxious Lauren used her creativity and made everything perfect. From the setting up, to making sure we ate, until the Chauffeur picked us, Lauren was attentive. I would recommend choosing Timeless Event. Not only was the service a 10/10, but it felt more like a family rather than a company. I mean our day was perfect!
Timeless Event Planning's reply
Oh wow! Thank you so much for this beautiful review! Working with you guys was so much fun and you were such a beautiful bride! Congratulations again and God Bless!
Tamika M.
Nov 25, 2023
•
From Google
I recently enlisted the services of Timeless Event Planning for my Christmas decorating needs, and I am absolutely thrilled with the results. From start to finish, Timeless Event Planning demonstrated a commitment to timely service, a family-oriented approach, and an unparalleled sense of elegance that transformed my holiday decor into something truly extraordinary.Their family-oriented approach added a personal touch that made the entire experience warm and inviting. Timeless Event Planning not only met but exceeded my expectations by adorning two Christmas trees with such artistry that they could easily grace the displays of a high-end mall. What truly sets Timeless Event Planning apart is their ability to infuse elegance into every aspect of their work.. Without a doubt, I will be turning to Timeless Event Planning for all my future holiday decorating needs. If you're seeking a perfect blend of professionalism, family-friendly service, and timeless elegance, look no further. Timeless Event Planning is the way to go!
Timeless Event Planning's reply
Thank you for taking time to leave a review and we cant wait to collaborate with you this year!
Credentials
Background Check
Lauren Garza