FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have to factor in the additional travel time, mileage, and scheduling impact along with the actually time it will take to clean your home/ office space You pay the initial price for the first clean. If you choose recurring service, those prices go down significantly. Recurring clients receive discounted rates because the home is maintained consistently and requires less time each visit. Happy to say our teams have cleaned 12bd/12bth homes for $200 biweekly
- What is your typical process for working with a new customer?
Let us know 3 dates and times you are available for your clean. Before requesting us please look at our price list as they are nonnegotiable You pay the initial price for the first clean. If you choose recurring service, those prices go down significantly. Recurring clients receive discounted rates because the home is maintained consistently and requires less time each visit. We’re happy to say our teams clean 12bd/12bth homes for $200 biweekly. Your home could be next.
- What education and/or training do you have that relates to your work?
NIVIORA was created while I was pursuing my BSN-RN degree, and what started as a way to support my education quickly grew into a purpose-driven cleaning company rooted in care, consistency, and excellence. My nursing background is the foundation of how NIVIORA operates. In healthcare, attention to detail is non-negotiable—small oversights can affect safety, comfort, and outcomes. I built NIVIORA with that same standard, making sure every home is treated with precision, thoroughness, and respect. My training in sanitation, infection control, and cross-contamination prevention directly translates into how our team cleans. From kitchens to bathrooms and high-touch surfaces, we don’t just clean for appearance—we clean with health and safety in mind. Nursing also taught me professionalism, communication, and discretion. Those values are now expected across every NIVIORA team member. We operate with consistency, respect for clients’ privacy, and a high standard of service whether the home belongs to a family, a busy professional, or an executive-level client. As NIVIORA has grown, I’ve built and trained a team that shares this same mindset. Every employee is held to the same standard of detail, care, and accountability that I learned in healthcare. We don’t just hire cleaners—we develop professionals who understand the responsibility of being trusted inside someone’s home. What began as a personal journey has evolved into a company focused on elevated cleaning services, long-term client relationships, and creating environments where people feel genuinely better in their space.