FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our $99 Chimney Special includes: Basic Chimney Cleaning – We’ll clean your flue from the inside of your home, removing loose debris like leaves, nests, or dirt. Full Chimney Inspection – A thorough inside-and-out check of your Flue, Crown, Brick, Mortar, Flashing, Firebox, Damper, and Fireplace to make sure everything is safe to use. Other Services We Offer: Air Ducts – Cleaning, Replacement & Restoration Chimneys – Sweeps, Repairs & Restorations (Crowns, Caps, Mortar, Chase Pans, Leak Repair, Siding, Roof & Shingle Repairs, Fireplace Restorations) Dryer Vents – Cleaning, Blockage Repair, Replacement, Installation & Relocation Gutters & Roofing – Cleaning, Repairs & Home Restorations Why Choose Us? Guarantee: All of our work comes with a satisfaction guarantee. If something isn’t right, we’ll make it right. Trust: Our technicians are trained, certified, and fully insured. We’re also BBB Accredited for your peace of mind. Flexible Payments: We offer financing and multiple payment options to make repairs more affordable. Fast Scheduling: In most cases, we can provide same-day or next-day service. Family-Owned: We’re a family business trusted by Houston homeowners year after year for honest pricing and top-quality work. We also provide free estimates. Call us today to see if we service your area!
- What is your typical process for working with a new customer?
When you schedule with us, our technician will arrive on time and perform a thorough inspection of your chimney — both inside your home and from the roof. We’ll walk you through what we find, provide before-and-after photos, and explain everything in simple terms (no confusing jargon). If repairs are needed, we’ll give you a clear, upfront estimate before moving forward. Our top priority is your safety and peace of mind — we make sure your chimney is safe to use before we leave. And because we’re a family-owned business, we see every first appointment as the start of a long-term relationship built on trust, service, and care.
- What education and/or training do you have that relates to your work?
All of our technicians are fully trained, certified, and insured, so you can feel confident about who’s working in your home. We strictly follow all state and local codes, rules, and regulations to ensure safety and compliance. With decades of combined experience and thousands of successful cleanings and repairs, our team has seen just about every chimney and air duct issue there is. We also stay current with NFPA safety standards, new techniques, and the latest products so you always get the most effective solution. And because we believe knowledge is power, we make it a point to educate our customers on best practices to keep their chimney, fireplace, and air systems in the safest condition possible.