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About
We hire competent, awesome cleaners that are efficient at their cleaning trade and go above and beyond with all of our customers. Consistency is the core of our business. Our mission is not to have a few good housecleaners, but to have a group of great housecleaners. We not only hire the best but we offer a 100% Customer Satisfaction and we really do proudly stand behind it. We would love to offer you a discount of 10% to try our services.
Our customers, they are the foundation of our business. Our customers are the best! I have personal relationships with many of my customers,
due to their years of on-going service they have had with us.
Professional housecleaning is used during major life events. I have customers that really rely on us to keep their household efficient, which provides them with the time necessary to focus on the important things in their life, like their children etc... without the guilt that can often times be associated with the need to clean.
Overview
Hired 276 times
Background checked
6 employees
15 years in business
Business hours
Sun9:00 am - 6:00 pmMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Credit card and Square cash app.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Good 4.4
154 reviews
5
69%
4
15%
3
6%
2
6%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Casey B.
Jan 9, 2016
•
Hired on Thumbtack
I had a great experience, Dionna did a great job cleaning my house. I had just purchased a home and she did a move in clean, I was actually running behind from my closing and she waited for an hour for me and still work diligently on my home. Lisa also came out to help finish my home and she was very professional and friendly. They left my house looking clean and fresh!!
House Cleaning (One Time)
Melanie t.
Jun 8, 2018
•
Hired on Thumbtack
Lisa and her crew are amazing. I’ve been using them weekly for almost a year now and they have been on time every time. That is very important to me because my husband is disabled and we need to have reliable cleaning. Their professionalism gives me one less thing to worry about. My home is spotless every Friday after they come. The crew is sweet and efficient and my dogs LOVE them! I highly recommend this team. We are moving soon and they are coming with us!
House Cleaning
Kristine r.
Jun 21, 2016
•
Hired on Thumbtack
Lisa did a fantastic job on a move out clean I hired her for. Her quote was competitive and she was easy to communicate with. She continuously kept me updated throughout the day on how the cleaning was going and if she had any problems. She seemed very trustworthy and was very responsive.
Pure Professional Maid Services's reply
Kristine,
Thank you for using us.
Lisa C
Pure Professional Maid Services
Owner
Move-in or Move-out Cleaning
Theresa C.
Feb 20, 2016
•
Hired on Thumbtack
They did my move out and move in cleaning. I have also scheduled them to come in for maintenance cleaning every two weeks.
They are efficient and thorough.
House Cleaning
Jonathan M.
Feb 11, 2016
•
Hired on Thumbtack
Lisa came for a deep cleaning and did an excellent job at a very reasonable price. We will use her again when the time comes.
House Cleaning (One Time)
Credentials
Background Check
Felicia Cowley
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will vary based on the type of cleaning that is needed. We offer several types of cleaning options.
What is your typical process for working with a new customer?
A new customer should indicate the type of cleaning they are looking for. Once they accept the online quote I will then follow-up with them to determine what day and time they are looking for service, I will also reconfirm areas to be cleaned. From there we come out on the day indicated and 24 hours later we will offer a follow-up call to our customers to see how their service was.
What education and/or training do you have that relates to your work?
I have been in the cleaning industry for several years.
