We noticed mold in our ceiling, and had no idea how big of an issue we had on our hands. John came by for a free consultation, and gave us tons of advice. He actually walked us through the steps we'd take if we chose to do it ourselves, and was very friendly and helpful. We ended up attempting the project ourselves, with the idea to call John if things got out of hand. We were lucky that it turned out to be a very small leak, so we were able to handle things on our own, but his advice really helped! If we have an issue in the future, we will certainly give him a call.