FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The price I quote does not include tax so when you receive an invoice, you will see tax added. We do offer a 10% discount when more than one service is purchased (i.e., photo booth rental plus karaoke party experience).
- What is your typical process for working with a new customer?
We love meeting new clients and finding out what their vision in for their event. We customize our photo templates, bar menus, backdrops and decor to help make their event extra special. After the initial quote and the customer approves the amount, we send over a contract and invoice for their review. Once we receive the deposit to hold the date and the signed contract, we start working on the customization to get approval of all aspects of our service. Once everything is in place, we reach out about a week prior to the event to confirm nothing has changed and go over what is expected from us and what is expected of the client. After the event, we follow-up to be sure they were satisfied with our services and request a review. We do send occasional emails throughout the year to remind them that we are here for all their event needs.
- What education and/or training do you have that relates to your work?
I've always wanted to be an event planner of some sort. I've worked with organizations such as American Cancer Society and U.S. Navy Family Readiness Groups and planned some large scale events in those instances. I am well organized and feel I can keep a lot of the "balls in the air" and remain calm along the way!