FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer clear, upfront pricing - no hidden fees, no surprises. Rates are based on the service type, complexity, and time required. You’ll always get a free quote before we begin. ✔️ Competitive pricing ✔️ No surprise charges ✔️ Fully insured & compliant with local codes ✔️ Occasional bundle discounts available—just ask! We’re committed to fair pricing and delivering quality work you can count on.
- What is your typical process for working with a new customer?
We maintain simplicity, clarity, and ease of use throughout the entire process. 🔹 Step 1: Tell us what you need Send your project details through Thumbtack - we’ll ask a few quick questions to understand the scope. 🔹 Step 2: Get a free estimate We’ll send you a transparent quote that covers labor, materials, and any additional costs - no surprises. 🔹 Step 3: Book your appointment Once approved, we’ll schedule a time that works for you and confirm everything upfront. 🔹 Step 4: We show up ready Our tech arrives on time, fully equipped, and keeps you updated throughout the job. 🔹 Step 5: Final check + support We walk you through the finished work, answer questions, and stay available for any follow-up. We’re here to make it easy - and get it done right the first time.
- What education and/or training do you have that relates to your work?
Our team brings a solid mix of professional training, real-world experience, and ongoing education to every job. ✔️ Certified & Trained We’ve completed formal training in electrical work, plumbing, carpentry, and home repairs - with industry certifications to back it up. ✔️ Experienced Pros Beyond classroom knowledge, our techs have years of hands-on experience in residential and commercial projects. ✔️ Always Learning We stay current with workshops and updated safety codes to keep our skills sharp and our work top-tier. ✔️ Licensed & Insured We’re fully licensed and insured for your peace of mind, and we follow all local safety and compliance standards. When you hire Azar Ninja, you’re hiring trained professionals who know their craft and stand behind their work.