FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have developed flat pricing for most of our services and only apply hourly rates to onsite and remote support services.
- What is your typical process for working with a new customer?
Evaluate the current needs and possible future needs to help minimize customer risk. Establish a workflow based on environments, budget and find the best value based option.
- What education and/or training do you have that relates to your work?
A team of IT professionals with diverse backgrounds in PC, laptop, server, hardware, security and networking technical skills.