FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. You'll receive an estimate before any work begins. If additional repairs are needed, I will discuss all options and costs with you before proceeding. Service call fees may be waived when repair work is completed.
- What is your typical process for working with a new customer?
I first discuss the problem and ask a few questions. Photos of the appliance or project are always helpful. After evaluating the situation, I provide an estimate, complete the work efficiently, test everything, and make sure you're satisfied before I leave.
- What education and/or training do you have that relates to your work?
I have professional training in appliance repair, a higher education in construction engineering, and more than 20 years of experience supervising construction projects. I continuously improve my skills and use professional tools to ensure quality workmanship.