I was very impressed with the responsiveness and work ethic. My original appointment was for the day after contact them and was scheduled for the early evening. I was contacted twice about delays due to a job running late and they agreed to come the next morning at 7:15 AM. Every appointment was either met with exact punctuality except the original one where plenty of notice and communication was provided. They said it was possible that we might have some sprinkler leaks from the concrete forming. There were some leaks, but they came immediately and fixed them without issue. We also had another leak that was unrelated. They came after hours and fixed it right after requested. The only thing keeping my rating from a five star (it would have been a 4.8 if I could do it that way) was the clean up was not perfect. It wasn't bad by any means, but could have been better. The concrete looks great and I was very happy with the work and the price.