FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the size of the property, the level of cleaning required, and the specific needs of each job. Deep cleans, move-in/move-out services, and vacation rental turnovers may vary depending on the condition of the property and the scope of work. I also offer a 10% discount on all recurring cleaning services (weekly, bi-weekly, or monthly). Regular cleanings not only help keep your home consistently clean but also provide a more affordable rate over time. There are no hidden fees, and everything is discussed upfront so you know exactly what to expect before the service begins “Ask about our 10% recurring service discount!
- What is your typical process for working with a new customer?
“My typical process with a new customer starts with understanding their needs and expectations. I usually ask for the property details and, if possible, do a walkthrough to provide an accurate estimate. Once everything is confirmed, I schedule the service at a convenient time. On the day of the cleaning, I focus on being punctual, detailed, and respectful of the space. After the job is completed, I make sure everything meets the client’s expectations and follow up if needed.”
- What education and/or training do you have that relates to your work?
“My training comes mainly from hands-on experience in the cleaning industry. I started working in hotel housekeeping, where I learned proper cleaning standards, organization, and attention to detail. I then gained additional experience working with cleaning companies, where I improved my skills in residential and vacation rental cleaning. Over the years, I’ve continued to learn through real work experience and by focusing on providing high-quality, consistent results for my clients.”