FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer new customer discounts, between discounts, discounts on certain services and if a diagnosis fee needs to be assessed it gets waived if the work is going to be done. Our website dinoservicepros.com covers these areas and lists out the coupons offered,
- What is your typical process for working with a new customer?
We will come out to the home, introduce ourselves and assess the problem. We have a very hassle free process, a 100% satisfaction guarantee, an industry leading warranty and we pride ourselves on treating your family and home as if it were our own,
- What education and/or training do you have that relates to your work?
All our plumbers are in trade school. Two of which are about a year away from getting their masters license. Our HVAC techs are all educated, trained and certified. Our electrician is also educated, trained and certified. Constant training is our key to providing quality work and and superior service.