ProCareMan

Offers remote services

Discounts available

Offers remote services

Discounts available

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Introduction: We’re proudly experienced, trust-worthy, licensed contractors who have helped thousands of projects in bathrooms & kitchen remodeling. We take pride on our works and we are responsible team. We would stand behind all of our projects for the peace of mind to our customers. Hiring us is an one-shot, one-stop, and you would get all done that meets or exceeds your expectation, guarantee! Our mission is to provide excellent customer service & high quality of work craftsmanship. Our customers pick and choose our team players and we do the same to our prospects to narrow down to who would be a good fit to work with. Yes, with integrity in mind, we would like to focus on a high quality work with a premium service to those selective customers. Practically, we do not provide free estimate… We do charge a service fee to come out. Our on-site estimate fee starts from $75 and up. *IMPORTANT NOTICE: We are proactively practicing social distancing during this Coronavirus pandemic period. We reserve our rights to cancel any service calls to homes where someone is quarantined with symptoms of respiratory illness or fever of any cause.

Overview

Hired 296 times

Background checked

License verified

14 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Google Pay, PayPal, Venmo, and Zelle.

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2016

2017

2018

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

134 photos

RIVERTON J&S
Bathroom Remodel

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

200 reviews

5

88%

4

6%

3

1%

2

1%

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4%

Read reviews that mention:

Marilyn H.

Mar 3, 2022

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Hired on Thumbtack

ProCare is awesome. We requested an estimate and they came the same day. The next morning the plumber arrived promptly at 9 am. He was such a happy person, it was a delight to have a workman like that In our home. He immediately went to work and had our new toilet installed and operational in about an hour. Thank you for such great service and at a very reasonable price!

Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet

Toilet Installation or Replacement

Jason B.

Nov 8, 2021

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Hired on Thumbtack

We hired ProCareMan to redo our bathroom. They did a fantastic job redoing the plumbing, installing a cast iron bathtub, custom tile surround, flooring, toilet, vanity, painting, floorboards, and door. Would highly recommend and will use them again!

Details: Full remodel of bathroom • Install bathroom cabinets or fixtures • Install bathroom tiles or flooring • Update style • Replace fixtures • Fix other damage (mold, termites) • Family bath (shared by everyone) • Home

ProCareMan's reply

Jason is a return customer and we do appreciate his business. We’re looking forward to serving him again!

Bathroom Remodel

Ashley G.

Jun 25, 2021

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Hired on Thumbtack

Mike and his team did a fantastic job installing a challenging range hood and communicated well throughout the process. The results look amazing!

Details: No, the location does not have an existing fan or light fixture • Kitchen exhaust/hood • Less than or equal to 8 feet high

Fan Installation

James G.

Dec 12, 2022

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Hired on Thumbtack

Will look good on the surface but shortcuts are taken underneath. I had my basement bathroom remodeled by Mike last year. We were able to get the right materials and design the bathroom exactly how we wanted. I have been very happy with how the bathroom turned out. Initially I would have given the experience 4 stars. Every small tweak even when I feel like it aligned with what I had initially asked for increased the price, and the bathroom wasn’t left very clean, silicon caulk was smeared and dripped on my new floor in some areas which I was told would be on me to clean up. None of this is a huge deal, but something that I feel like doesn’t provide a 5-star experience. Last thing about installation: the workers were cutting dusty tile in my basement utility closet. This is a VERY dirty process and left my utility room COVERED in white dust and filthy (also wasn’t cleaned up after the fact) and the utility room is where my furnace in so the dust was getting sucked up through the house. I asked Mike to have them cut outside which he agreed to. The next day, they were still cutting in the house! I had to call Mike to ask them to go outside which he pushed back on. I had to put my foot down. All of this was finished November/Dec 2021. UPDATE: Fast forward to May 2022, I started smelling a sewage smell coming from the bathroom after replacing the furnace/hvac in the house. I assumed it was the tub since I thought that's where I was smelling it the worst and thought perhaps there wasn't a p-trap in the tub from existing plumbing or that the HVAC was just so strong it was pulling air through the shower or toilet drain. I've been trying to get drain backflow preventers and gas checks to stop the smell and have felt a little resigned to dealing with it. Last weekend, I was doing touchup paint and caulk in the basement and was working in the bathroom. The smell was SO strong! I got on my hands and knees with my face to the floor smelling around every part of the floor and every crack. Mike's crew had caulked around the toilet which I assumed was for aesthetics. When I got the the back, there was a breeze coming from a part in the back of the toilet that wasn't caulked. I assumed the wax ring had separated so I called my plumber to come out and take a look. When he pulled the toilet we were shocked to find that the toilet wasn't permanently attached to the floor. The crew had attempted to seal the toilet to the floor using a butt-ton of caulk and just trying to stick the toilet to the floor with the caulk as an adhesive (you can see in the picture of the drain in the floor) . No wonder the smell was coming through, Mike's team had glued the toilet over an open hole! $550 later (On top of whatever supposed parts I had to purchase to install the toilet initially), the plumber had remedied the issue and installed the toilet correctly. Using no caulk around the outside of the toilet, the smell is gone! SO I think if it comes to installing tile, Mike has a good team. If it comes to anything else or plumbing installation, expect shortcuts and make sure to inspect EVERYTHING before permanent installation to ensure they don't try to hide anything beneath the surface. Maybe even hire in a 3rd party to come inspect.

Details: Full remodel of bathroom • Expand the bathroom • Update style • Replace fixtures • Guest bath • Home

ProCareMan's reply

Unexpected to hear the mess caused by our guys. As the owner of ProCareMan, I am responsible for it. I am apologizing to our customers and firing our workers who had done such a terrible job. We have already issued a payback of $550 for the damage to make it right for James prior to this post. Again, thanks James for reaching out to us otherwise we would not know.

Bathroom Remodel

Amber D.

Dec 15, 2020

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Hired on Thumbtack

We had a bathroom installed in our basement, which started out as concrete walls. Mike was great to work with and very easy to communicate with any time we had questions. We were very pleased with the materials used and the level of workmanship. I have already recommended him to my neighbor, and we hope to hire Mike again when we are ready to finish more of our basement.

Details: Add new bathroom • Expand the bathroom • Family bath (shared by everyone) • Home

ProCareMan's reply

Reece & Amber, Thanks for your understanding and considerate with your flexible schedule. We do treasure the most phenomenal experience with you friendly people who have placed a trust on us. It was such an honor to be doing business with you guys!

Bathroom Remodel

Credentials

License

License Type: B100 – General Building Qualifier (UT)

License verified on 11/30/2021

Background Check

Mike Duong

FAQs

What is your typical process for working with a new customer?
Getting to know the need of our new customer and find out what seems to be the biggest issue that bothers his/her. Find the solution and present with a precisely estimate based on job requirement. The most important is to work with customers at their availability and affordability.
What education and/or training do you have that relates to your work?
We had a special hand-on training on works that we perform to our customers. With mentality of open minded, we are continuously learning every new aspect of technology to enable solving problems quickly and efficiently for our clients. We're focusing consciously on customer service and quality of work at its best !
What types of customers have you worked with?
We're focused to provide only services that we are competent and capable with. Our customers love us for being professionally upfront, honest, and cleanliness at job completion. Our customers are phenomenal. We just love them!

ProCareMan

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