FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
- What is your typical process for working with a new customer?
New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
- What education and/or training do you have that relates to your work?
Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!