If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
In the US Navy, we always followed the mantra:
"Ship. Shipmate. Self."
Putting others first was, and still is, the mission! We love helping neighbors and customers and the community.
As our mission statement says:
“No one wakes up and wants to call a plumber. We make them happy they called us.” It’s satisfying to turn a bad situation into a good one for our customers.
We’re on a mission to be Utah’s most admired plumbing company. We can’t do that without a commitment to you, our customer. Let us prove it to you! We are a Veteran-owned and operated business. Military/veteran discounts available. We also honor our elders with discounts for those 65+ years of age.
Overview
Hired 11 times
Serves Salt Lake City, UT
Background checked
License verified
4 employees
2 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, and Credit card.
Customers rated this pro highly for value, professionalism, and work quality.
Excellent 4.9
100 reviews
5
97%
4
2%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Tony A.
Jul 17, 2026
•
From Google
Had them over for a qoute on multiple upgrades and repairs. They were very professional and helpful, with a very fair qoute. Thanks!
Mr. Rooter Plumbing of Salt Lake City's reply
Hi Tony, thank you for choosing Mr. Rooter Plumbing and for the great review. We’re glad our team was professional, helpful, and provided a fair quote for your upgrades and repairs. We appreciate your trust and look forward to helping with the work whenever you’re ready. Thanks again for your support.
Daniel M.
Jul 17, 2026
•
From Google
Mr Rooter came out and diagnosed our main sewer line, which I was very nervous about, but they did a great job, I asked them 1 million questions and they answered them all. Thanks guys.
Mr. Rooter Plumbing of Salt Lake City's reply
Hi Daniel, thank you so much for the five-star review and for trusting us with your main sewer line diagnosis. We’re glad our team could put you at ease and answer your million questions. We appreciate your kind words and look forward to helping you again whenever you need us. Thanks for choosing Mr. Rooter Plumbing.
Casey M.
Jun 19, 2026
•
From Google
Mr. Rooter helped us with our sewer line and were so great to work with. They made the process so easy and not so scary. We worked close with Wade Jeppson and Brian Shepard, they had great communication, explained the full process to us and answered all of our questions. When the work was done they put our yard back perfectly like they were never here. I would recommend this team to anyone.
Mr. Rooter Plumbing of Salt Lake City's reply
Hearing that our team could make the process easy and take away the stress means a lot. Thank you for your kind words and for choosing Mr. Rooter Plumbing of South Salt Lake. We're glad our team member communicated clearly and took great care in restoring your yard. We truly appreciate your recommendation!
Scott C.
Jun 19, 2026
•
From Google
We needed our sewer redone. Brian Shepard was amazing. He walked us through the whole process. He and his team made it so fast and easy. I will always refer anyone with plumbing needs to reach out to Mr. Rooter.
Mr. Rooter Plumbing of Salt Lake City's reply
It's great to hear that your sewer project was handled efficiently and that our team kept you informed every step of the way. Thank you for sharing your recommendation and for trusting Mr. Rooter Plumbing of South Salt Lake with your plumbing needs. We truly appreciate your support!
Rose G.
Jun 11, 2026
•
From Google
Brian was at my home a few weeks unclogged the kitchen sink sold me some bio one he was professional courteous and cleaned up afterwards I will use this service again if I need a plumber.
Mr. Rooter Plumbing of Salt Lake City's reply
It's wonderful to hear that everything went smoothly with your recent service. We appreciate you recognizing the professionalism and care our team provided at Mr. Rooter Plumbing of South Salt Lake. Thank you for trusting us with your kitchen sink and mentioning the extra effort on cleanup. If you ever need plumbing help again, we're always ready to assist!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer discounts to active military and veterans. We also honor our elders by providing a discount to those 65+ years of age.
What is your typical process for working with a new customer?
Here at Mr Rooter Plumbing of Salt Lake City, we are famous for customer-focused approach. We have a process from start to finish on how to create a great customer experience from the time we park the van to talking through options with you, the customer, and ultimately finding the right solution. Put us to the test!
What education and/or training do you have that relates to your work?
Our team of licensed plumbers and drain specialists have over 60 years of professional experience and training. We bring a systemized approach to serving our customers which started with our owner solving complex mechanical issues in nuclear power plants in the US Navy.
