FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price by the square foot on floors. Wall tile has extra pricing for trim, bench seats, and curbs. Counter tops are by the lineal ft. Most custom work I try to add in for free unless the extra work is extreme.(setting floors on a diagonal is an example of free custom work). (making trim out of natural stone is an example of work I charge for).
- What is your typical process for working with a new customer?
I feel that trust and loyalty are the main characters of any successful business. I have a large knowledge base with solutions to most questions that come up. I never do anything unless discussed and agreed upon.
- What education and/or training do you have that relates to your work?
I served a 4 year apprentice program with dowland tile in salt lake. I have worked for Caffall Tile doing commercial cladding and tile such as the shields sporting goods building, various stores in city creek mall (Banana Republic, Disney,Gap stores). I have run crews for aspen homes completing over 40 custom million dollar homes.