What should the customer know about your pricing (e.g., discounts, fees)?
There's really no standard pricing in my working relationships. Costs are typically individualized based on need.
What is your typical process for working with a new customer?
Following initial contact, we get together personally to discuss the project scope, expectations on delivery, and needed time line.
What education and/or training do you have that relates to your work?
Both education and hands on experience in media dating back to high school, where my passion for photography and video originated in actual vocational work. Training continued through college and various organizations specializing in personal and corporate communications.
How did you get started doing this type of work?
I started as a photographer at the age of 14, continuing with video 3 years later, and on to writing and instructional design about a decade after high school.
What types of customers have you worked with?
Media distributors, technology product developers, performing artists, and private parties wanting tributes and personal promotions.
Describe a recent project you are fond of. How long did it take?
Video and photo coverage during and 80th Birthday Party that needed to be presented for friends and family on disc and online. I was able to capture, edit, and show some very touching and memorable moments. The shoot, editing, and delivery were accomplished within two weeks.
What advice would you give a customer looking to hire a provider in your area of work?
Play close attention to the specific services offered, then ask as many questions as possible during your consideration process. If you can, meet with your contracting prospect to discuss your needs before the project begins.
What questions should customers think through before talking to professionals about their project?
It's very important to know what you'd like to see in a final product, even if it's a comparison to something you've seen, liked, and ultimately want. In this way, it's always good to ask your developer how they'd go about producing your layout; whether on paper, disc, or online. The best provider will be as interested and excited as you are in bringing your ideas to life.