FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At BioGreen USA, we value honesty and transparency. Here’s what you should know about our pricing: ✅ Custom quotes: Prices vary based on home size, cleaning frequency, and specific needs. 💸 Discounts available: We offer discounts for recurring cleanings (weekly, bi-weekly, or monthly). 🏷️ Special packages: Ask about our first-time cleaning, move-in/out, and post-construction packages. 💳 No hidden fees: All costs are clearly stated in your quote — no surprises. 🌿 Eco-friendly products included: All green cleaning supplies are included in the price. 📍 Travel fee: May apply depending on location — always communicated upfront. 📅 Rescheduling/cancellation: Please notify us at least 24 hours in advance to avoid a fee.
- What is your typical process for working with a new customer?
With unwavering dedication and a keen eye for detail, we use only eco-friendly products to create spotless, healthy homes. After every visit, we check in to ensure you’re fully satisfied — because nurturing trust and lasting relationships is the foundation of everything we do.
- What education and/or training do you have that relates to your work?
Everyone who works at Biogreen is a cleaning professional, everyone is trained and all cleaning is done with care and affection, every detail counts, and a cleaning inspection is always carried out to ensure that everything is finished correctly.