FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system focuses on two things - 1. Giving control back to the consumer. We offer upfront pricing so you can make a decision before any work has been performed. 2. We do free estimates and second opinions. Pricing out a job without seeing it can be risky, but we understand that paying for someone to come out and make an assessment can get expensive. Each estimate is an opportunity to earn your business. Charging a fee just to come out is for companies more interested in the bottom line, than they are building a lasting relationship with you.
- What is your typical process for working with a new customer?
Hiring a professional through Thumbtack can be challenging. You may not find the exact category you want or quite understand how much of a commitment each button you press is worth. Not to worry! Opening up dialogue with us is the best thing to do. We’ll walk you through the process so you have the knowledge to make a sound decision. If you just have a few questions, that’s cool too.
- What education and/or training do you have that relates to your work?
4 Years CAHPCC 4 Years SLCC OSHA Certified (Trench Safety) Rocky Mountain Gas Association Certified Gas Tite Certified